Refund policy

Effective Date: March 20, 2025

Thank you for shopping with Just Libido. Due to the sensitive and intimate nature of our products, we maintain a strict no return, no exchange, and no refund policy.

🚫 All Sales Are Final

For health and hygiene reasons, we do not accept returns, we do not offer exchanges, and we do not issue refunds — even if the item is unopened. All products are final sale.

📦 Damaged or Incorrect Orders

If your item arrives damaged or you receive the wrong item, please contact us within 7 days of delivery at:

📧 ohlibido@gmail.com

Please include:

• Your order number
• A brief description of the issue
• Clear photos of the item(s) and packaging

We will review your concern and offer a resolution on a case-by-case basis.

❗ Please Note:

• No returns accepted — under any condition
• No store credit issued
• No product exchanges
• We do not maintain a return center
• All sales are final and non-negotiable

💬 Contact Us

For questions or concerns, email:
📧 ohlibido@gmail.com
🕒 Typical response time: within 48 business hours

 

Please Note: Due to the personal nature of this item, all sales are final. No returns, refunds, or exchanges will be accepted.